Privacy Policy

Last Updated: June 26, 2024

Welcome to the Privacy Policy for Supernal.ai (hereinafter referred to as "Supernal AI", "we", "us", or "our"). We understand the importance of your privacy, and we are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data.

By using Supernal AI services, you acknowledge and agree to the terms and conditions of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use Supernal AI services.

Information We Do Not Collect

Personal Information

We take your privacy seriously and only collect your email and name to identify you when you log in, helping to sync your settings across different browsers and devices. Other than that, we do not collect any other personal information. Supernal AI operates without requiring any additional personal data from you, and we do not store such information.

Information We Collect

Automatically Generated Reports

One of the types of information we collect from users is automatically generated reports. This information is used for the sole purpose of improving the functionality of Supernal AI services and understanding the usage patterns of our users. The collected data may include technical information such as browser version, extension version, and operating system.

Analytics

We collect default information about user interactions with Supernal AI services through analytics. This helps us analyze how users use the services. The information generated about your use of the services (including your IP address) may be transmitted to and stored on servers in the United States.

Chat Conversations and Entered Content

We also collect and save chat conversations and any content entered, including links, within Supernal AI services. This data may be used to connect to other services to enhance functionality and provide a seamless user experience.

How We Use Your Information

We use the information we collect, including automatically generated reports, to:

Improve Supernal AI services' functionality.
Analyze usage patterns to better understand user preferences.
Identify and troubleshoot issues with the services.
Improve the overall user experience.
Connect to other services for enhanced functionality.

Information Security

We take the security of your information seriously and implement commercially reasonable technical, administrative, and organizational measures to protect your data, both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. Therefore, you should take special care in deciding what information you share with us through Supernal AI services or email.

Data Retention

We will retain your personal information, including data necessary for the functionality of the cross-device synchronization, such as your settings and other information, only for as long as necessary to provide Supernal AI services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations.

The length of time we retain your personal information will depend on several factors, including:

The amount, nature, and sensitivity of the information.
The potential risk of harm from unauthorized use or disclosure.
The purposes for which we process your information.
Any legal requirements we may be subject to.

If you choose to deactivate your account, we will delete your data from our servers within a reasonable timeframe.

Marketing and Advertising

Where required by law we will only send you marketing information, including sending you updates and information about our new products and services, upcoming events or other promotions or news, including by email or push notification, as permitted by law. You may opt-out of receiving such emails by following the instructions in each promotional email we send you or by updating your user settings. In addition, if at any time you wish not to receive future communications or you wish to have your name deleted from our mailing lists, please contact us at info@supernal.ai. We will continue to contact you via email regarding the provision of our Services and to respond to your requests.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page, unless another type of notice is required by applicable law.

Contact Us

If you have any questions or concerns about our Privacy Policy, please feel free to contact us at info@supernal.ai.